Posted by the TravelPulse, on 12 June 2023

New data showed that the number of reported unruly passenger incidents increased in 2022 compared to the previous year.

According to analysis from the International Air Transport Association (IATA), there was an average of one unruly passenger incident per 568 flights last year, an increase from the one-per-835 flights reported in 2021.

Data showed that unruly passenger incidents fell into three major categories, non-compliance, verbal abuse and intoxication. Non-compliance violations declined when mask mandates were lifted, but reported incidents grew 37 percent by the end of 2022.

“The increasing trend of unruly passenger incidents is worrying,” IATA Deputy Director General Conrad Clifford said. “Passengers and crew are entitled to a safe and hassle-free experience on board. For that, passengers must comply with crew instructions.”

To read the full report, visit the following link.