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August 2020

Global Protocols for the New Normal – Aviation

By World Travel and Tourism Council (WTTC)

The suggested protocols for the aviation industry were compiled on the basis of insights and frameworks developed by the International Air Transport Association (IATA) to support the safe, healthy and responsible restart of airlines around the world. The protocols are consistent and aligned with the International Civil Aviation Organization’s “Takeoff: Guidance for Air Travel through the COVID-19 Public Health Crisis” which provides more detailed guidance for the aviation industry and for implementation by States.

The objective is to ensure that guidelines and protocols are in place across all relevant functions with an increased focus on health, safety and physical distancing standards which travellers will need and expect. As a facilitator of travel around the world, the aviation industry will tirelessly work to ensure a safe travel experience and effectively communicate the requirements for cross-border travel as per governmental policy.

Note that these recommendations are subject to change and may be enhanced as new information about the virus becomes available. These recommendations are based on the operational characteristics of each airline and consultation is recommended prior to implementation. It is recommended that all airlines practices follow local and national legislation and the latest guidance from public health organisations including the WHO.

It is essential to note that the measures highlighted are based on higher risk routes between locations where sustained ongoing transmission is evident. As such, there will be a need to moderate the protocols, as they may not be necessary on low risk routes. Measures should be limited in time and re-evaluated and monitored regularly. In effect, it will be critical to reduce the measures as the risk diminishes. What is more, when more effective, suitable and less disruptive and scientifically supported measures become available, they should be implemented at the earliest opportunity and defunct measures removed.